Información de contacto

We're here to help! Whether you have a question about your order, shipping, returns, or anything else, our team is ready to assist you.

 

💬 Live Chat Support

Our live chat is available everday Monday - Friday from 8 AM - 4 PM MDT. Look for the chat icon in the bottom corner of your screen.

✉️ Email Us

For any inquiries, please email us at: support@velvet-rogue.com
We typically respond within 1–2 hours, Monday - Friday.

📦 Order Issues or Returns?

If you're reaching out about an order, please include:

  • Your order number
  • The email used at checkout
  • A brief description of the issue

📱 Follow Us on Social Media

Stay updated with deals, drops, and announcements:  @velvet.rogue_

💡 We’re a small but passionate team. Your satisfaction matters, and we’ll do everything we can to ensure you’re happy with your shopping experience.