Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data.

 

1. Information We Collect

We may collect the following information when you browse our website, create an account, or place an order:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment information (processed securely by payment gateway, we do not store this)
  • Purchase history
  • Website usage data (via cookies or analytics tools)


2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Provide customer support and order updates
  • Send you promotional offers (only with consent)
  • Improve our website and services
  • Comply with legal and regulatory requirements


3. Data Sharing

We do not sell or rent your personal information to third parties for marketing purposes. We may share your data with trusted third-party partners such as:

  • Suppliers (to fulfill your order)
  • Logistics providers (for shipping)
  • Payment processors (for secure payment processing)
  • Analytics providers (for website improvement)


4. Data Security 

We implement appropriate physical, electronic, and managerial measures to protect your personal data from unauthorized access, alteration, or disclosure. Only authorized personnel are permitted to access user data, and only to perform business functions.


5. Cookies & Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience and understand user behavior. You can manage or disable cookies through your browser settings at any time. Cookies help us:

  • Remember your preferences and cart contents
  • Provide faster navigation across pages
  • Analyze site traffic and user interaction
  • Show relevant advertisements (with your consent)


6. Your Rights

As a user, you have the right to exercise the following rights at any time by emailing us at support@velvet-rogue.com:

  • Access your personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent to data processing at any time


7. Legal Basis & Updates

This Privacy Policy is governed by the laws of India. We may update this policy from time to time to reflect changes in technology, law, or business operations. Any changes will be posted on this page.

 

If you have any questions about our Privacy Policy or Terms & Conditions, feel free to email us at support@velvet-rogue.com