Terms & Conditions

Welcome to Velvet Rogue!

By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully. 

 

1. Eligibility

By using this site, you confirm that you are at least 18 years old or accessing the site under the supervision of a legal guardian. We reserve the right to refuse service or cancel orders at our discretion.

2. Shipping & Delivery

Delivery times are estimates and not guaranteed. Delays may occur due to customs, holidays, or unforeseen circumstances beyond our control. Velvet Rogue is not responsible for delays caused by third-party logistics providers or customs processing.

3. Product Descriptions & Variations

We strive for accuracy in all product descriptions and images. Minor variations in color, size, packaging, or design may occur due to manufacturing batches or display settings and do not qualify as defects.

4. Limitation of Liability

Velvet Rogue shall not be liable for any indirect, incidental, or consequential damages, including but not limited to lost profits, missed events, or other losses resulting from product use or delivery delays.

5. Returns, Refunds & Order Cancellations

Refer our return, refund order cancellation policy for information on return windows, refunds, and order cancellations. All return requests must comply with our stated policy.

6. Pricing & Errors

We reserve the right to correct any errors in product descriptions or pricing and to cancel or modify orders if incorrect information is identified. Customers will be notified and refunded where applicable.

7. User Content & Conduct

By submitting reviews, feedback, or suggestions, you grant Velvet Rogue the right to use such content for marketing or product improvement purposes. We reserve the right to remove inappropriate or misleading content.

8. Limitation of Liability

We are not liable for any indirect or incidental damages (including missed events, lost profits, or personal losses) resulting from product use, delayed deliveries, or site access issues.

9. Intellectual Property

All website content, including logos, images, text, and layout, are the property of Velvet Rogue and may not be reproduced or used without prior written permission.