Terms & Conditions

Welcome to Velvet Rogue!

By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully. 

 

1. Eligibility

By using this site, you confirm that you are at least 18 years old or are accessing the site under the supervision of a legal guardian. We reserve the right to refuse service or cancel orders if we believe the user is ineligible under the Indian Contract Act, 1872.

2. Shipping & Delivery

Delivery times provided are estimates only and not guaranteed. Delays may occur due to customs processing, holidays, or unforeseen circumstances beyond our control. Velvet Rogue are not responsible for delays caused by third-party couriers or customs.

3. Product Descriptions & Variations

We strive to ensure all product descriptions and images are accurate. Minor variations in color, size, packaging, or design may occur due to different manufacturing batches or display settings. These variations do not qualify as defects.

4. Limitation of Liability

We are not liable for any indirect, incidental, or consequential losses (including but not limited to lost opportunities, event dates missed, or business losses) resulting from the use of our products or delivery delays.

5. Returns, Refunds & Order Cancellations

Refer our return, refund order cancellation policy for information on return windows, refunds, and order cancellations. All return requests must comply with our stated policy.

6. Pricing & Errors

In rare cases, errors in product details or pricing may occur. We reserve the right to modify or cancel any order with incorrect information, even after it has been placed. You will be notified and refunded in such cases.

7. User Content & Conduct

Any reviews, suggestions, or feedback submitted to Velvet Rogue may be used for marketing or product improvement purposes. By submitting such content, you grant us the right to use it without compensation. Abusive, misleading, or defamatory content may be removed and may result in account restriction.

8. Limitation of Liability

We are not liable for any indirect or incidental damages (including missed events, lost profits, or personal losses) resulting from product use, delayed deliveries, or site access issues.

9. Intellectual Property

All website content, including logos, images, text, and layout, are the property of Velvet Rogue and may not be reproduced or used without prior written permission.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.