Shipping & Delivery
We work with global suppliers to bring you the best products at affordable prices. As a result, delivery times may vary depending on your location and the supplier’s processing time.
Estimated Delivery Times
- United States, Canada, UK, Europe: 10–20 business days
- Australia, New Zealand: 12–25 business days
- Other countries: 15–35 business days
Processing Time
Orders are typically processed within 2–5 business days after payment confirmation.
Tracking
Once your order is shipped, you will receive an email with tracking information. Please allow a few days for tracking details to update.
Important Notes
- Delays may occur due to customs, holidays, or unforeseen circumstances.
- If your order does not arrive within 60 days, you are eligible for a full refund.
Questions?
Feel free to contact us at support@velvet-rogue.com — we’re happy to help!